Originally Posted by Lt. Dan

Just wanted to share my experience tonight... On the way home, my subwoofer started making a rattling noise... When I got home, I inspected it, and found the glue that holds the cone to the surround had given way!!! No damage to the surround, no damage to the cone. They just didn't want to stay together anymore. I went back to the Tweeter in Manassas where I bought it OVER A YEAR AGO. No service plan, no warranty. Nothing. I showed the guys at the desk, and told them that I had no receipt. I was also honest and did tell them how long ago I bought the sub. The rep tried looking me up in the system, but couldn't find me... He said that it wasn't a problem, went in the back, grabbed a sub, and swapped it out!! FREE OF CHARGE!!!

Circuit City, Safe & Sound, and (sorry Luis) Best Buy all would have told me to pound sand. These guys were professional, courteous, and kowledgeable... I ended up buying a new head unit while I was there too.

Dan