Wow, I go away to Canada for a few days and I come back to hearing a rant about bad service with this company?? What is it, posting about poor customer service is the new trend?? Am I going to start see "I had horrible experience..." with every shop in NOVA/DC metro now over the next 2 days??

ON A SERIOUS NOTE NOW....

It doesn't matter if ur NUMBER 1 in Customer Service, even companies who are Number 1 will still have people walking away dissatisified. NOBODY IS PERFECT. I have not personally done business with Noyan, however as far as I know the people there are widely known in a positive way w/ the car crowd. If they were screwing customers left and right, you wouldn't see all these previous customers of Noyans coming to Noyan's defense. Judging from previous customers' testimonials in this thread, if there is a true problem, it will correctly get solved.

As for cash in hand, you shouldn't give cash in this high of an amount over something like this. Pay with VISA if u have the option, so if u think u have been frauded, just call VISA up, and they will investigate, and very effectively put pressure where its needed if a true fraud does exist.

So far it looks like 2 complaints, and multiple vouches of good customer service/good products. The complainers have an uphill battle to prove their point it seems. Let's see where this thread goes...