Originally Posted by TPJ
I haven't had one complaint about the ECU. 95% of my problem here is the deal with the distributor, as that is what raised my bill by over 500 dollars, which is insane, especially when I had COMMUNICATED with your techs about putting in a used dizzy, which was OK'd by the person I was on the phone with. I'm sorry my father did not speak up about the rental car, or the food, or anything of that sort. That is the kind of person he is, I can't help that. It still doesn't change the fact I ended up paying for a distributor I specifically said not to put into the car. And even though my father did not say anything about a rental car, I did. In fact, at around 7:30 when I said to your tech just to leave the car and I would bring up a distributor for it next day, he was the one who offered to drive my father to the rental place. I then got a call 15 minutes later saying they had a Cavalier lined up for him to drive home. Then another hour later, I got the call saying the car was tuned and ready to leave the shop. Please don't tell me I miscommunicated. Yes, things could have been handled better on my part, but please, don't try to put the distributor off on me, because that was CLEARLY communicated from my end to your shop. I can't handle the communication between who works there and yourself, Mr. Hunt.
This isn't Mr. Hunt but another employee. Look, this is the prob., the dizzy that was used on ur car was indeed a used one and off of another car. The problem being is that if we did go ahead and put that dizzy in your car and that dizzy failed on the way home then whose prob. is it? OURS again right? See the way we handled it was indeed the best way possible, b/c if you were given a used one to take home and that one for some odd reason failed you would point the finger @ us again. We gave you a new one simply b/c @ 4:00 in the afternoon, who else is going to scurry to get you one. You really want to know what would have prevented all this b.s. and all of this finger pointing???
NEXT TIME BRING YOURSELF TO A SHOP! DON'T HAVE YOUR DAD AS YOUR MESSENGER.
I know the situation you were in. But, and But, if you would have been here in person; the view of this whole argument would be seen from from yourself. Your bill was not that high either my friend. For all of the work and time that we spent diagnosing the car **** Which we should have never done in the first place**** wasn't that bad.
Plus, the offer to retune the car for FREE! Trust me, to pass that offer would be the worst thing to do.
I think before anything else is said:
You should come and have the car retuned for free and then have a say when you are next to the dyno first hand. I can gurarantee a happy ending when that day comes!
I don't want to call anyone here a liar or say that I am pointing a finger myself here. ALL I WANT IS TO SEE THIS MATTER TAKEN CARE OF FOR YOU THE RIGHT WAY. This way your car will make good power and run safe.
Jason, I'll hit you up. I got your number, just been busy as hell lately