I think this topic should be renamed to Dell is Shit. Dells are some of the worst labtops ever created. Dells are the majority of the labtops that come into my work to be fixed. Toshiba all the way 100%. Dell's are WAY Over priced, you can buy a Toshiba for half the price of a Dell and have the same or better specs. Toshiba is ranked number one in Consumer Reports for quality service and support. Sorry to shit on your parade, anyway congrands on the new labtop