THEY WERE GREAT!!! REALLY FREINDLY. I had an app. at 4 i arrived at 3:22 and they took the car Right away and had the car back to me in 20 Min. I was out of there at 4:00. The Price was the same and did not change. The only bad thing is that the car still pulls but its not their fault i think it might be the tires. i might have some bad tires on there. and they are pulling.