two struts was in four differ times , each time the tech said he didn't hear anything , the first time he took it for a test drive he rolled the windows all the way down and turned the a/c on full , now how you going to even try to listen to it with all that noise , 5th time it went in was to replace the drivers side rear and had asked them to bring me the strut while i was in the service writers office , they did and i fully compressed it all the way by hand . second strut was in 4 times , 5th time still can't hear it they said wait till it gets louder and bring it back ( there just killing the warranty with miles ) good thing it wasn't in for a knock lol . brought it back the tech took it out for a spin and came back said he couldn't hear it so i took the serice manager out on a drive before we even had time to leave the parking lot he heard it just fine . thats when they charged the warranty company for two struts when they only did one .and didn't return the other . or kept the money or whatever or probably sold it . lol . so when it came time to replace this one 4x4 specialist called the warranty company just to find out it was declined by them since it was replaced in oct 06 well only one . but the warranty company said two . o well guess you just don't see the big picture .

hey woodrow were you working last week when someone came into the service area looking for the parts desk ????