I can relate on some of the other stuff you have mentioned. however, As a Business owner I would hope this is not a employee/owner/manager from that store saying this statement. In mine and any other business, revenue is revenue. You work for your customers, regardless if they spend 2k or 20k they are still to be treated with respect and given equal customer service. Thats not to say you cant give the guy that blows 50k in your store a little more, but 2k should be none less than average. They can goto any other store and spend that $2k, they are not privledged to be in your store. you as an owner are privledged to do business with them.


Atleast this is how i operate. i understand not every SBO does. this is why there are always opportunitys for new companies to give it a shot. Becasue old ones shut down for these reasons.



PS excuse my spelling and grammer