Oh man, don't even get me started on this subject.. Even with parts, he would take a credit card payment for the parts but wouldn't actually order them until he saw the money hit the account. We almost got into a fist fight because I was trying to order parts for a customer that had just paid and he didn't want to order until a week later.. Then the customer would call asking where their shit was and he'd come up with some gay ass excuse like UPS messed up, etc, etc..