Where as SCCA has extra staff to respond to a car/driver in distress, your NASA workers have to decide which way to go. I have seen corner workers abandon their duties to deal with a car on fire. Sure that car was burning, but 30 other cars on the track NEEDED that worker to pay attention to what was going on, and there was no one there to help them. Even after I mentioned this situation to the corner worker, they didn't care. Maybe it was just a one off thing, but when the corner is so short staffed, it's going to happen.
Flaggers aren't required to put out car fires. They're not supposed to do anything but monitor/report/advise, and let the EV staff handle the rescue-based operations. So to me that sounds like a one off thing...