Figured I'd post this before some people get the wrong idea:
No emergency personnel were on the scene yet (except the off duty cop) and I can't attest if the helmet was taken off correctly (didn't look like it though/see links) or not; but I also can't attest if the off duty cop has even been through the proper training or not.
The helmet doesn't need to be removed until EMS is onscene and ready to get the victim on a back board (some EMS still leave the helmet on; even though they can't properly secure the head and neck, not sure about Va Beach.....but I'll ask). Plaza responded which I was happy with. They know what they're doing.
Links:
http://www.wonderhowto.com/how-to/vi...helmet-219766/
http://www.larrymason.net/hats_off.html
http://www.molenda.com/accident.html#fiveb (paragraph 5b)
http://www.mrf.org/pdf/WhitePapers/V...metRemoval.pdf