Originally Posted by hot_box

I Was suppose to get Labor money back from Hybrid Garage for a job that they never did, and that I paid for. ( $483) I was also suppose to get two parts back that I paid for and were never installed; A set of Inline Pro Springs/retainers ( $360.00) and Brian Crower Stage 2 cams ( $400.00) I was told the item along with a personal check was mailed out almost a month ago. John Savage the owner of Hybrid Garage is always hard to get a hold of, and Ive been promised my check and items a couple times, but have yet to see anything or a tracking number. making the total amount of loss with tax $1,363.75...

Result: Everything was refunded besides a set of inline pro valve spring and retainers ($300) .. Was promised that they would contact Inline Pro and have me pick them up, When I contacted Inline Pro I was told Hybrid Garage hasn't ordered anything from them in ages..

I would call at least once a week if not more to remind them.. would always get rude responses by the guy running the desk... as if I owned him money.. and before anything was refunded at all I would get rude emails:

"Dude, I'm working on about 20 some cars I'm not up stairs all day with a phone up my ass. There is no reason for me to stop what I'm doing to return your phone call!"

Whatever happened to quality shops with decent customer service? I have been talking to a lawyer to setup a small claims case... shops like Hybrid Garage need to get called out, for the simple fact of more scams like this being prevent...and I hope that anyone who plans to bring them business will look elsewhere..

This Thread will stay up until I see my money or product I paid for ages ago..