Originally Posted by
madsteez
Im not bashing but by the looks of his post im not sure he know that the shop IS RESPONSIBLE,there a concept called small claims court if all else fails.
I think that's the best statement to make. They are responsible. If you make deadlines meet them. If you say the part is there, be ready to show the customer, everyone likes to look at shiny things, even if they aren't going on the car right then and there.