/\ he was parked in his OWN apartment complex with valid parking permit, as was his girlfriend at the time. When my car was towed from there I had a legit visitor pass as well...

Push come to shove, tow companies are above the law. they can tow anyone at any time and steal anything out of anyones vehicle that they decide they want. you are at their mercy 100%... if you dont like it, buy more lube, there will be no class action anything...