Re: Dealer service dept. revenues increase if they had reasonable prices?
I'm strictly speaking about customer-pay work... I don't care what you bill the OEM for warranty work. Plus, in the day in the internet and parts discounters why does the dealer think he/she can get away with charging full MSRP on parts?
If RK Chevy down the street would sell to me for what gmpartshouse.com would I would order everything from them and pick it up. However, they won't and they laughed when I asked if they'd price match. GMpartshouse.com is just a regular chevy dealer that knows the power of the internet.