Originally Posted by JROW

Yeah, to an extent. I wouldn't say that because it's slow dealers are trying to rip people off in service. You don't retain customers that way and it's just stupid, I know that at my dealership we are doing everything we can to keep customers, even if it means giving discounts we normally wouldn't. To be honest, it may actually be a little better for our customers now than it was when sales and other business was good. They know it's slow, so they don't hesitate to try and cut a deal on anything and everything. lol