Vivid Racing
#11
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Part of the invoice.
Problem is, it doesn't specify the rears. I immedietly noticed that, and confirmed it with Abe over the phone, on several occassions. He assured me "yes, front and rear" each time. That's my mistake for not making him correct the invoice to reflect both front and rear.
#15
psycho jungle cat
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I ordered bushings from them once, it was supposed to be a week shipping and ended up being over a month, I got the same BS run around everytime I called as well. People "checking into it" that never called me back, could never get ahold of the person I spoke to last, they're ridiculous.
#17
Bath salt trippin'
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Well, a little update.
So I decided you all were right, and they don't deserve any more of my money. I call in to cancel my coilovers, and he sais he can't give me a full refund, because there's a restocking fee, and he'll get back to me.
... I said nothing, just to call me back.
He never did.
I call in about 5 hours later, and guess who picks up the phone? My buddy who fucked me over in the first place, who I was assured would "never work for them again".
I was fucking livid. Not only have I been lied to by this pric, I've been lied to by one of the owners.
He said there's no way that he will give me a full refund. I re-explain the situation, explained how I'm pissed not only because I've had months wasted, but that I've been lied to by two staff members, on several occasions.
Pissing and moaning goes back and forth, and he has the balls to say that I'm in the wrong. I reexplain the situation in a more legal sense, and let him know that I have half a mind to report him to the better business bureau.
There's a moment of silence.
I again, insist that I have a full refund, and insist on having my rear rotors shipped to me. He then asks why he should help me, if i'm being such a "jerk".
Because that's what I fucking ordered in the first place, that's why. Call me a name ONCE more, and you will be reported, and I assure you my experience will spread.
He caved, and said he will refund my money, and the rotors will be shipped.
What a fucking asshole.
FUCK VIVID RACING
So I decided you all were right, and they don't deserve any more of my money. I call in to cancel my coilovers, and he sais he can't give me a full refund, because there's a restocking fee, and he'll get back to me.
... I said nothing, just to call me back.
He never did.
I call in about 5 hours later, and guess who picks up the phone? My buddy who fucked me over in the first place, who I was assured would "never work for them again".
I was fucking livid. Not only have I been lied to by this pric, I've been lied to by one of the owners.
He said there's no way that he will give me a full refund. I re-explain the situation, explained how I'm pissed not only because I've had months wasted, but that I've been lied to by two staff members, on several occasions.
Pissing and moaning goes back and forth, and he has the balls to say that I'm in the wrong. I reexplain the situation in a more legal sense, and let him know that I have half a mind to report him to the better business bureau.
There's a moment of silence.
I again, insist that I have a full refund, and insist on having my rear rotors shipped to me. He then asks why he should help me, if i'm being such a "jerk".
Because that's what I fucking ordered in the first place, that's why. Call me a name ONCE more, and you will be reported, and I assure you my experience will spread.
He caved, and said he will refund my money, and the rotors will be shipped.
What a fucking asshole.
FUCK VIVID RACING
#19
who took my Vtekkkk?
Join Date: May 2005
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I bought an Espelir JGT-500 Catback system from them 4-5 years ago and when they shipped the item to me after a week of ordering it, they gave me the wrong exhaust system. It clearly states on the box that it was an Espelir JGT-500 exhaust but when I opened it, it was an exhaust system for an SRT-4 (B & B Catback) and it wasn't even a complete system. Called them asap and returned the wrong package and I finally recieved the right exhaust system after 3 weeks of waiting. Since then, I never bought from them. Stay away from Vivid.
There are more horror stories from Vivid here:
http://forums.nasioc.com/forums/show...ighlight=vivid
There are more horror stories from Vivid here:
http://forums.nasioc.com/forums/show...ighlight=vivid