Just wanted to share my experience tonight... On the way home, my subwoofer started making a rattling noise... When I got home, I inspected it, and found the glue that holds the cone to the surround had given way!!! No damage to the surround, no damage to the cone. They just didn't want to stay together anymore. I went back to the Tweeter in Manassas where I bought it OVER A YEAR AGO. No service plan, no warranty. Nothing. I showed the guys at the desk, and told them that I had no receipt. I was also honest and did tell them how long ago I bought the sub. The rep tried looking me up in the system, but couldn't find me... He said that it wasn't a problem, went in the back, grabbed a sub, and swapped it out!! FREE OF CHARGE!!!

Circuit City, Safe & Sound, and (sorry Luis) Best Buy all would have told me to pound sand. These guys were professional, courteous, and kowledgeable... I ended up buying a new head unit while I was there too.

Dan

 

and this pertains to me how??? we have store policies and you as a customer should respect that...nuff said.

 

That's cool, every time Ive been there they have been really helpful. And as for store policies, sometimes the circumstances just suck and you should be nice. My transmission died a couple weeks ago, and Noyan wouldnt help me out cause it was like a month after warranty.

 

i've had alot of work done at tweeters in manassas, they are experts.

 

I usually pick up most of my stuff at the fairfax location. There was a guy there who owned an NSX that helped me most of the time.

I hear nothing but good things about the Manassas location.

 

thats really tight dude... not alot of places would do that...