For the record I do understand that tech's should get paid more than the actual time it takes them to do the work... that's the benefit of being good/fast. It's the same in body repair and when I was an insurance adjuster I was trained to write average repair times on estimates. Meaning if I give you 4 hours to fix a dent and you can do it correctly in 1 then good on you. However, if you're a newb and slow and it takes you 6 that doesn't mean i owe you 6 hours of labor... it's your fault you suck

You guys may be right... CTS-V owner could have been exaggerating. Thanks for posting the acutal book time etc. I wonder what the proper OEM procedure is for doing the water pump install? As you pro-wrenches know there are many times you can ignore operations on the mfg repair instructions and save major time.

Hateful mechanic... very cool that you know about the EBCM fix etc. etc.