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JHPUSA HAS EXTREMELY BAD CUSTOMER SERVICE!

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Old Feb 18, 2008 | 04:34 AM
  #21  
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Default Re: JHPUSA HAS EXTREMELY BAD CUSTOMER SERVICE!

ive ordered parts from the a couple of times. parts always came on time.
Old Jul 1, 2008 | 01:09 PM
  #22  
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Default Re: JHPUSA HAS EXTREMELY BAD CUSTOMER SERVICE!

THEY BACK ORDER MY REAR CAMBER KIT AND WHEN I CALLED THEY SAID O THEY JUST CAME IN TODAY, THEY DIDNT SAY A WORD WHEN I PURCHASED THEM OVER THE PHONE.
Old Jul 2, 2008 | 08:04 AM
  #23  
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Default Re: JHPUSA HAS EXTREMELY BAD CUSTOMER SERVICE!

yea my brother bought me some shirts and a short shifter from there and it never came it was over a month ago
Old Jul 2, 2008 | 08:33 AM
  #24  
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Default Re: JHPUSA HAS EXTREMELY BAD CUSTOMER SERVICE!

never had a prblem
Old Jul 2, 2008 | 12:57 PM
  #25  
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Default Re: JHPUSA HAS EXTREMELY BAD CUSTOMER SERVICE!

Still not as bad as JDMSh!t. FUCK them, thought I've never had a problem with JHP. PasswordJDM has pretty damn good CS.
Old Jul 2, 2008 | 06:19 PM
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Default Re: JHPUSA HAS EXTREMELY BAD CUSTOMER SERVICE!

hell i didnt even have a problem with jdmsh!t. my lip came in a week!
Old Jul 3, 2008 | 09:29 AM
  #27  
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Default Re: JHPUSA HAS EXTREMELY BAD CUSTOMER SERVICE!

I can vouch for that, when i ordered wheels from them they sent me 2 wrong wheels and it took forever to the the 2 that i needed to i call them to see what the hold up is and the guy on the other side is like "uhhh, i dont know what you are talking about man" i got my wheels though. Asses.
Old Jul 15, 2008 | 11:57 PM
  #28  
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Default Re: JHPUSA HAS EXTREMELY BAD CUSTOMER SERVICE!

I've ordered from them a few times and the only problem i've had was when i ordered skunk2 struts and coilovers and the "i love JDM" kit. Turned out the Skunk2 struts were on back order and i didnt get them until like 2 months almost after i ordered. I think they should put back ordered items on the site as either out of stock or back ordered to clear things up. I ordered LCA's from them and found out they were back ordered only because i called to get them over nighted and had to cancel my order cuz i needed them ASAP. Other than the slow ass shipping times and the back order issues i've had no trouble.
Old Jul 16, 2008 | 02:26 AM
  #29  
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Default Re: JHPUSA HAS EXTREMELY BAD CUSTOMER SERVICE!

try their ebay store, if something isnt right, you'll get refunded by paypal, even if it takes a month. Its called a "snad"(significantly not as described) claim or something. same thing with people delaying shipping, open a claim, and their quick to ship and provide full tracking. just hit them in the wallet, they'll react
Old Jul 16, 2008 | 02:29 AM
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Default Re: JHPUSA HAS EXTREMELY BAD CUSTOMER SERVICE!

have an asr rear sub brace(no bar), and a 3 point upper strut brace from them I no longer need.



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